Our office opening hours are: Monday to Friday 9:00am - 5:00pm
Out of hours
We ask tenants to be patient during this time, whereas any maintenance issue can be inconvenient - as with any out of hours service there may be a longer timescale than usual for trades to visit the property and resolve given the timing of the issue that has occurred. Please note that the tradespeople will not be in receipt of keys to the property out of hours, therefore the tenants will be expected to be at the property to meet the trades person and provide access.
We have service providers who can assist in the following emergencies. Please contact them directly with the numbers below:
Any out of hours call outs that are not deemed to be an emergency will be charged to the tenant. Please use your judgement and when contacted to take time to provide as much information as possible, answering questions clearly. This will help ascertain whether the issue is an emergency or not. Thank you.